Help Scout Integration
If your team is using Help Scout Docs you can connect your account to Respond for an even richer and more contextual experience.
You'll need your Help Scout API key to get started. You can find this by logging into your Help Scout account and heading to your Profile > API Keys section. You're going to need your Docs API Key:
With your Help Scout Docs API Key you're then going to head to Respond and navigate to Settings > Integrations.
Once you've added your API key you'll be able to select a collection (in case you've got multiple Docs collections). Don't forget to save your changes:
Using the Help Scout Docs integration
With your Help Scout Docs connected you'll now be able to quickly include links to your articles with one click (or by using the + hotkey when typing a reply):